Data Privacy Office
Your Privacy at a Glance
We at Davao Doctors Hospital (DDH) respect and care for the privacy of your health information and take care to meet our responsibility of ensuring the confidentiality, integrity, and availability of your personal data, and compliance with the privacy and security requirements under the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
Types of data we collect
- Data that identifies you
- Health, biometric, biological, and medical information
- Financial Information relevant to the settlement of your bills (e.g., insurance details)
- Contact details
- Other sensitive personal information that may affect our delivery of healthcare services
How we use your data
- To provide you with medical care
- To communicate with you
- For billing and payments
- To comply with legal requirements
- To coordinate with your healthcare professionals
- To send you marketing messages
- To improve our services
Third parties who process your data
These third-parties help us deliver our services:
- Health and Medical Services: Medical Consultants, Medi Linx Laboratory, MedExpress Drugstore
- Payments: PhilHealth, HMOs, Payment Channels, Government Financial Assistance Providers
- Government: DOH Others: Sekhmet Technologies Private Limited
When and how we collect data.
| DATA YOU GIVE | DATA WE COLLECT | |
| ✔ | ✔ | Through the Admitting Department |
| ✔ | ✔ | If admitted, in the course of your care, through our in-patient services |
| ✔ | ✔ | In an emergency, through the Emergency Department |
| ✔ | ✔ | When you avail of any of our out-patient services, through the relevant department (e.g., laboratory services, diagnostic imaging services, etc.) |
| ✔ | ✔ | When you register with us, avail of our services, or consult with the doctors in our Medical Arts Building through the MPH Digital Front Door |
Know your rights
- Access and/or correct the information we hold on you
- Complain about us
- Other rights as specified in the Data Privacy Act
To know more about what these legal bases mean, please click the link below and read the information on the last page of the Notice.
Privacy Notice for Patients
Logbook Data Privacy Notice 2024
CCTV Data Privacy Notice 2024
